At Delight Motion LLC, we provide digital creative and technology services. All products and services are delivered electronically unless otherwise agreed.
1. Digital Delivery
Completed work and final files are delivered digitally through:
Email
Secure download links
Cloud storage
Client account/dashboard
Other secure digital delivery methods
No physical products are shipped unless specifically stated otherwise.
2. Standard Delivery Times
Typical delivery times include:
Logo Animation: 24–72 hours
Graphic Design: 24–96 hours
Video Editing & Production: 24–96 hours
Website Design & Development: Based on project scope and agreed schedule
Digital Marketing & Social Media: Based on the selected service or monthly plan
AI Studio Services: Based on project requirements
Template Gallery & Digital Products: Delivered electronically according to the individual product
Current product pages may specify a different delivery time, which will take priority for that particular product or service.
3. When Delivery Time Begins
The delivery period normally begins once:
Required payment has been received;
All necessary files and information have been provided; and
Project requirements have been confirmed.
4. Client Responsibilities
Clients must provide the required:
Logos
Images
Videos
Text/content
Brand information
Project instructions
Other necessary materials
Delays in providing required materials, feedback, approvals, or information may extend the delivery timeline.
5. Revisions & Approval
If revisions are included in the selected package, they will be handled according to the applicable product or service terms.
Client-requested changes outside the original scope may require additional time and/or fees.
6. Monthly Services
For monthly services such as Video Production, Digital Marketing, Social Media, or other recurring plans, delivery follows the schedule and workflow specified in the selected plan.
The exact number of deliverables, formats, revisions, and delivery schedule depends on the selected package.
7. Delivery Confirmation
An order or project will generally be considered delivered when the final files or required access have been provided through the agreed delivery method.
Clients are responsible for downloading and safely storing delivered files.
8. Delivery Issues
If you do not receive your files within the agreed delivery period, please contact us at:
