At Delight Motion Company, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, create an account, place an order, or use our services.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
Depending on how you use our website, we may collect:
Name
Email address
Phone number
Billing and order information
Account information
Project details and files you provide
Messages and support requests
IP address, browser, device, and website usage information
We only collect information that is reasonably necessary to provide and improve our services.
2. How We Use Your Information
We may use your information to:
Process and manage orders
Deliver products and services
Manage your account
Communicate about projects and orders
Provide customer support
Process payments
Improve our website and services
Send important service-related updates
Provide offers or marketing communications where permitted
3. Payment Information
Payments may be processed through secure third-party payment providers.
Delight Motion does not store your full credit card or payment card details on our servers. Payment information is handled according to the policies and security practices of the relevant payment provider.
4. Cookies & Website Analytics
Our website may use cookies and similar technologies to:
Keep the website functioning properly
Remember preferences
Improve user experience
Understand website traffic and usage
Measure marketing and website performance
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
5. How We Share Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers that help us operate our business, such as:
Payment processors
Website hosting providers
Email and communication services
Analytics and marketing platforms
Website, software, and AI service providers
Delivery or file-storage services
These providers may process information only as necessary to provide their services.
6. Project Files & Client Information
Files and information you provide for a project are used to deliver the requested service.
We take reasonable steps to protect client files and confidential project information.
Clients should not submit highly sensitive personal information unless it is specifically required for the requested service.
7. Data Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no online service or storage system can guarantee complete security.
8. Third-Party Websites & Services
Our website may contain links, integrations, or services provided by third parties.
Third-party websites and services have their own privacy policies, and Delight Motion is not responsible for their privacy practices.
9. Your Privacy Rights
Depending on applicable law, you may request to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Ask how your information is being used
To make a privacy-related request, please contact us using the information below.
10. Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes to our services, website, technology, or legal requirements.
The latest version will always be published on this page.
11. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
