{"id":11558,"date":"2026-03-04T09:17:40","date_gmt":"2026-03-04T03:47:40","guid":{"rendered":"https:\/\/delightmotion.com\/?page_id=11558"},"modified":"2026-08-16T16:42:29","modified_gmt":"2026-08-16T20:42:29","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/delightmotion.com\/?page_id=11558","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11558\" class=\"elementor elementor-11558\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a164af e-con-full e-flex e-con e-parent\" data-id=\"3a164af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-eca06f3 e-con-full e-flex e-con e-child\" data-id=\"eca06f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3f48ee0 e-con-full e-flex e-con e-child\" data-id=\"3f48ee0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57ffcbe elementor-widget elementor-widget-heading\" data-id=\"57ffcbe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Refund Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62a86d0 elementor-widget elementor-widget-heading\" data-id=\"62a86d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">At Delight Motion Company, we provide digital creative services and digital products. Because many of our services involve customized work created specifically for each client, refunds are subject to the terms below.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52054ce e-con-full e-flex e-con e-parent\" data-id=\"52054ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a2f76af e-flex e-con-boxed e-con e-child\" data-id=\"a2f76af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab19f6d elementor-widget elementor-widget-heading\" data-id=\"ab19f6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Digital Products<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ac6a8d elementor-widget elementor-widget-text-editor\" data-id=\"3ac6a8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Digital products, templates, pre-designed creative products, and other downloadable or electronically delivered products are generally <strong data-start=\"1428\" data-end=\"1475\">non-refundable once delivered or downloaded<\/strong>, except where required by applicable law or where a specific product states otherwise.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2cbb993 e-flex e-con-boxed e-con e-child\" data-id=\"2cbb993\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a1d276d elementor-widget elementor-widget-heading\" data-id=\"a1d276d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Custom Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16251ca elementor-widget elementor-widget-text-editor\" data-id=\"16251ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"1588\" data-end=\"1759\">Our custom services include Logo Animation, Graphic Design, Video Production, Web Design &amp; Development, Digital Marketing, AI Studio services, and other creative services.<\/p><p data-start=\"1761\" data-end=\"1892\">Because these services involve time, resources, and customized work, <strong data-start=\"1830\" data-end=\"1891\">refunds are generally not available once work has started<\/strong>.<\/p><p data-start=\"1894\" data-end=\"1925\">This includes situations where:<\/p><ul data-start=\"1927\" data-end=\"2092\"><li data-start=\"1927\" data-end=\"1962\">Design or production has started;<\/li><li data-start=\"1963\" data-end=\"2002\">Drafts or previews have been created;<\/li><li data-start=\"2003\" data-end=\"2046\">Project resources have been allocated; or<\/li><li data-start=\"2047\" data-end=\"2092\">Work has been partially or fully completed.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0c9121c e-flex e-con-boxed e-con e-child\" data-id=\"0c9121c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2155d2a elementor-widget elementor-widget-heading\" data-id=\"2155d2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Cancellation Before Work Starts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bdb872 elementor-widget elementor-widget-text-editor\" data-id=\"7bdb872\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"2134\" data-end=\"2303\">If you request cancellation <strong data-start=\"2162\" data-end=\"2189\">before work has started<\/strong>, we may review the request for a refund depending on the project, payment status, and any costs already incurred.<\/p><p data-start=\"2305\" data-end=\"2391\">Approved refunds will be processed through the original payment method where possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7740ec5 e-flex e-con-boxed e-con e-child\" data-id=\"7740ec5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1c02a6 elementor-widget elementor-widget-heading\" data-id=\"d1c02a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Revisions Instead of Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d4b220 elementor-widget elementor-widget-text-editor\" data-id=\"5d4b220\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"2430\" data-end=\"2544\">If you are not satisfied with the delivered work, we will provide the revisions included in your selected package.<\/p><p data-start=\"2546\" data-end=\"2579\">Reasonable revisions may include:<\/p><ul data-start=\"2581\" data-end=\"2700\"><li data-start=\"2581\" data-end=\"2604\">Text or color changes<\/li><li data-start=\"2605\" data-end=\"2625\">Timing adjustments<\/li><li data-start=\"2626\" data-end=\"2648\">Minor design changes<\/li><li data-start=\"2649\" data-end=\"2700\">Other adjustments within the agreed project scope<\/li><\/ul><p data-start=\"2702\" data-end=\"2774\">Major changes or a completely new concept may require an additional fee.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-40fc20a e-flex e-con-boxed e-con e-child\" data-id=\"40fc20a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4ee113 elementor-widget elementor-widget-heading\" data-id=\"e4ee113\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Client Delays &amp; Abandoned Projects<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac7a017 elementor-widget elementor-widget-text-editor\" data-id=\"ac7a017\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"2819\" data-end=\"2910\">Clients are responsible for providing required files, information, approvals, and feedback.<\/p><p data-start=\"2912\" data-end=\"3081\">If a project is inactive because the client has not responded or provided required materials for <strong data-start=\"3009\" data-end=\"3028\">30 days or more<\/strong>, the project may be considered abandoned and closed.<\/p><p data-start=\"3083\" data-end=\"3145\">Refunds will not normally be available for abandoned projects.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b341f09 e-flex e-con-boxed e-con e-child\" data-id=\"b341f09\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04db376 elementor-widget elementor-widget-heading\" data-id=\"04db376\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Delivery Issues<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d5a730 elementor-widget elementor-widget-text-editor\" data-id=\"4d5a730\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If a final deliverable has a genuine technical issue or does not match the agreed project requirements, please contact us so we can review and, where appropriate, correct or replace the deliverable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dd6057d e-flex e-con-boxed e-con e-child\" data-id=\"dd6057d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f0401c elementor-widget elementor-widget-heading\" data-id=\"9f0401c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Payment Disputes &amp; Chargebacks<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b07e34 elementor-widget elementor-widget-text-editor\" data-id=\"6b07e34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"3410\" data-end=\"3515\">If you have a payment or service concern, please contact us first so we can attempt to resolve the issue.<\/p><p data-start=\"3517\" data-end=\"3652\">Unresolved or unauthorized chargebacks may result in the related project or service being paused while the payment dispute is reviewed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ef1114 e-flex e-con-boxed e-con e-child\" data-id=\"2ef1114\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4be1f7c elementor-widget elementor-widget-heading\" data-id=\"4be1f7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c935424 elementor-widget elementor-widget-text-editor\" data-id=\"c935424\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3217\" data-end=\"3283\">For refund or cancellation questions, please contact:<\/p><p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"6418\" data-end=\"6538\"><strong data-start=\"6418\" data-end=\"6440\">Delight Motion Company<\/strong><br data-start=\"6440\" data-end=\"6443\" \/><strong data-start=\"6443\" data-end=\"6453\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" href=\"mailto:in**@***********on.com\" data-original-string=\"BodylOrd6rtlOMK0brN6Lg==0c4\/y0Nks2+nlCBP4gi0pzeE5erTjDlactzPb7npu3jt4E=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\" rel=\"noopener\" data-start=\"6454\" data-end=\"6476\"><span \n                data-original-string='YajJ2JGmbapY819HvdztGw==0c4wuLkKjgHc4vE5pBNH1+UehdIAOlM6pAxBFm6XD\/tXFc='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>in<span class=\"apbct-blur\">**<\/span>@<span class=\"apbct-blur\">***********<\/span>on.com<\/span><\/a><br data-start=\"6476\" data-end=\"6479\" \/><strong data-start=\"6479\" data-end=\"6489\">Whatsapp:<\/strong>\u00a0<a href=\"https:\/\/wa.me\/message\/EGF5Z3EFOCRYD1\">Delightmotion<\/a><br data-start=\"6505\" data-end=\"6508\" \/><strong data-start=\"6508\" data-end=\"6520\">Website:<\/strong> <a href=\"https:\/\/delightmotion.com\/\">www.delightmotion.com<\/a><\/p><p data-start=\"6540\" data-end=\"6569\"><strong data-start=\"6540\" data-end=\"6569\">Last Updated: August 2026<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy At Delight Motion Company, we provide digital creative services and digital products. Because many of our services involve customized work created specifically for each client, refunds are subject to the terms below. 1. Digital Products Digital&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11558","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/delightmotion.com\/index.php?rest_route=\/wp\/v2\/pages\/11558","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/delightmotion.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/delightmotion.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/delightmotion.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/delightmotion.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11558"}],"version-history":[{"count":5,"href":"https:\/\/delightmotion.com\/index.php?rest_route=\/wp\/v2\/pages\/11558\/revisions"}],"predecessor-version":[{"id":17628,"href":"https:\/\/delightmotion.com\/index.php?rest_route=\/wp\/v2\/pages\/11558\/revisions\/17628"}],"wp:attachment":[{"href":"https:\/\/delightmotion.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}